TicketGo Script
TicketGo is a PHP Support Ticket System developed to offer your clients a great customer service. Your user can submit new Tickets and keep in touch with you. Also, when the support is done and a ticket is closed and give it priority. With this php support ticket script, you can track and manage your customer queries from website.
Features of TicketGo Support Ticket System
- Centralized Ticket Management: TicketGo consolidates all customer support requests into a single, manageable interface, making it easy to monitor and respond to tickets.
- Categorization and Prioritization: The system allows for the categorization and prioritization of tickets, ensuring urgent and important issues are addressed first.
- Automated Ticket Routing: Tickets can be automatically routed to the appropriate department or support agent based on predefined criteria, streamlining the response process.
- Customizable Response Templates: Predefined response templates can be customized and used to ensure consistent and efficient communication with customers.
- Multi-channel Support: TicketGo supports integration with various communication channels, including email, live chat, and social media, offering a comprehensive approach to customer service.
- Detailed Reporting and Analytics: The system provides detailed reports and analytics, offering insights into ticket volume, response times, resolution rates, and customer satisfaction.
- Self-service Knowledge Base: Incorporating a self-service knowledge base allows customers to find answers to common questions, reducing the volume of support tickets.
- User-friendly Interface: TicketGo features an intuitive interface that is easy to navigate for both support agents and customers.
- Customizable Ticket Fields: The system allows for customization of ticket fields to collect relevant information from customers, facilitating a more effective response.
- Integration with Other Systems: It offers integration capabilities with CRM systems, project management tools, and other business software, enhancing overall efficiency.
TicketGo Support Ticket System Free Download is a valuable asset for any business aiming to improve its customer support and service management. Its wide array of features from centralized ticket management to detailed analytics, and multi-channel support, provides a comprehensive solution for handling customer inquiries and issues. The system’s focus on efficiency, organization, and user-friendliness ensures that support teams can provide high-quality service, leading to increased customer satisfaction and loyalty. In a competitive market where excellent customer service is a key differentiator, TicketGo stands out as a strategic tool for businesses committed to delivering exceptional support and maintaining strong customer relationships.
Demo : https://codecanyon.net/item/support-ticket-system/23051838
TicketGo Script GPL Download
https://one.techexpress.in/O9QWmpXmEB64/file
( We have shared here 100% GPL licensed file )
